Privacy Policy BetPro Pakistan

1. Introduction

At BetPro Exchange Pakistan (operating via domains including bpexch.live and betpro.net), your privacy and data security are our top priorities. This Privacy Policy details the types of personal data we collect when you use our website or mobile application, and how we handle, process, and protect that data.

2. Information We Collect

2.1. Personal Identification Information: When you open a BetPro account, we collect your full name, Pakistani mobile number (+92), email address, and date of birth.

2.2. Verification Documents (KYC): To comply with legal standard procedures and process withdrawals, we may request copies of your CNIC or other identity documents.

2.3. Transaction Data: We record deposit and withdrawal details made via Easypaisa, JazzCash, bank transfer, and cryptocurrency wallets. We do not store sensitive payment passwords or PINs.

2.4. Usage & Technical Data: We collect IP addresses, browser types, device information (such as Android app usage metrics), and interaction data to optimize your experience on our platform.

3. How We Use Your Information

Account Management: To create, maintain, and secure your BetPro ID.

Processing Transactions: To credit deposits and process withdrawals to your designated mobile wallets.

Customer Support: To verify your identity when you contact our 24/7 English and Urdu support team.

Security & Fraud Prevention: To monitor for syndicated betting, bot usage, or unauthorized access attempts.

Marketing: To send SMS or email notifications regarding BetPro bonuses and promotions (you may opt-out at any time).

4. Data Protection & Security

We utilize robust 256-bit SSL encryption to ensure that all data transmitted between your device and our servers is secure. Your data is stored on secure, firewall-protected servers. Access to personal data is heavily restricted to authorized personnel undergoing strict confidentiality agreements.

5. Sharing Data with Third Parties

BetPro Pakistan does not sell or rent your personal data to non-affiliated third parties. Information is only shared with trusted service providers (such as payment gateways for Easypaisa and JazzCash processing) necessary to operate our platform, or when mandated by a legal order.

6. Cookies Policy

Our website uses cookies and similar tracking technologies to maintain your logged-in session, remember your preferences, and analyze website traffic. You can choose to disable cookies through your browser settings, though this may limit your ability to use certain features of the exchange.

7. Your Rights

You have the right to request access to the personal information we hold about you, request corrections to inaccurate data, and request temporary suspension or deletion of your account according to our responsible gambling and record-keeping regulations.

8. Contact Us

If you have any questions concerning this Privacy Policy, please contact our support team at support@betproagent.com.