Stay Safe & In Control

Responsible Gambling

BetPro Pakistan is dedicated to providing a safe, secure, and responsible environment for all players. Play for fun, not for money.

Our Commitment to Safe Play

At BetPro Pakistan, we believe that gambling should always be an enjoyable and entertaining recreational activity. However, for some individuals, gambling can become a problem that affects their lives and finances. Our commitment is to protect our players and provide the tools necessary to maintain control.

1. Deposit Limits

Take control of your spending by setting daily, weekly, or monthly deposit limits. Once your limit is reached, you will not be able to deposit more funds until the time period expires. This ensures that you only play with what you can afford to lose.

2. Self-Exclusion

If you feel you need a break from gambling, you can request self-exclusion. This temporary or permanent block prevents you from accessing your account or creating new ones. Our support team can help you activate this at any time.

3. Reality Checks & Session Reminders

It's easy to lose track of time while playing. We provide session reminders and reality checks to help you stay aware of how long you have been active on the platform. Use these to maintain a healthy balance.

Identifying a Problem

Ask yourself these questions if you're concerned about your gambling habits:

Do you gamble more than you can afford to lose?
Do you neglect work, school, or family because of gambling?
Have you ever lied about the amount of money or time you spend gambling?
Do you feel irritable or restless when not gambling?
Do you see gambling as a source of income rather than entertainment?

If you answered "yes" to any of these, we strongly encourage you to use our responsible gambling tools or reach out for professional support.

Support Resources

If you need help, these professional organizations provide confidential advice and support:

Gamblers Anonymous: www.gamblersanonymous.org
Gambling Therapy: www.gamblingtherapy.org
HelpCenter (24/7): Contact our support team directly for immediate tool activation.

Helpline Numbers

If you or someone you know needs immediate help, call or visit these resources:

Pakistan — Umang Helpline (mental health): 0311-7786264
Pakistan — Rozan Counseling: 0800-22444
GamCare (international): 0808 8020 133 · www.gamcare.org.uk
BeGambleAware: www.begambleaware.org
BetPro Support (24/7): Contact support · support@betproagent.com · +92 300 1794859

Underage Gambling Prevention

BetPro strictly prohibits any person under 18 years of age from creating an account or placing bets. We take the following measures to enforce this:

CNIC (national identity card) verification is required before processing the first withdrawal, confirming the player is 18 or older.
Accounts found to belong to minors are immediately suspended and any funds returned.
We encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites.

Recommended filtering software:

Net Nanny — website filtering and screen time controls
Qustodio — parental monitoring for mobile and desktop
GamBlock — blocks access to gambling websites specifically

Queries

Frequently Asked Questions

How do I set deposit limits on my BetPro account?

You can set daily, weekly, or monthly deposit limits directly from your account dashboard. Alternatively, our 24/7 support team can help you apply these limits.

Can I permanently close my account?

Yes, if you feel gambling has become a problem, you can request permanent self-exclusion. Our support team will process this request immediately.

What is self-exclusion and how does it work?

Self-exclusion is a voluntary tool that blocks your access to BetPro for a chosen period (7 days, 30 days, 6 months, or permanently). During self-exclusion you cannot log in, place bets, or deposit funds. Contact our support team at support@betproagent.com or call +92 300 1794859 to activate it.

How do I set a session time reminder?

You can enable reality check reminders from your account settings. Choose an interval (30 minutes, 1 hour, or 2 hours) and the system will display a pop-up showing how long you have been playing and your net results during that session, giving you a chance to take a break.

Is there an age verification process?

Yes. All players must confirm they are 18 or older during registration. Before your first withdrawal, CNIC (national identity card) verification is required to confirm your age and identity. Accounts belonging to minors are immediately suspended.

ID Help